I appreciated the prompt and honest communication regarding the delays to my order due to parts that arrived that were not up to their standard. It would have been easy for them to just use the parts to get the product out, but instead they gave me a full refund and kept me updated about when the new parts were in.
When the watch arrived, it was beautiful! So well made.
Very appreciative of the team, if I ever need a custom watch again I will definitely buy from here and will be recommending it to my friends.
Thank you!
